Refund policy

Effective for all orders placed through cabailife.com

Because We Want You to Actually Love What You Get

Every Cabai pod is priced to make trying something new easy. But if something has gone wrong with your order, here is exactly how we sort it out.

Damaged or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, email contact@cabailife.com within 48 hours of delivery with your order number and a photo of the item received. We will arrange a replacement or a full refund, whichever you prefer.

Change of Mind

Because each fragrance pod is a personal-use item, we are unable to accept returns based on scent preference once a pod has been opened or used. If you are unsure which fragrance to pick, our bundle builder lets you try a mix without committing to a single scent.

Unopened, Unused Products

Unopened and unused pods can be returned within 7 days of delivery for a refund, provided the packaging is intact and resaleable. Return shipping costs are the customer's responsibility unless the return is due to our error.

How Refunds Are Processed

Approved refunds are processed to the original payment method within 7 to 10 business days of us receiving and inspecting the returned item. You will get a confirmation email once it is on its way.

Order Cancellations

Orders can be cancelled free of charge before they are dispatched. Once an order has shipped, it falls under our standard return process above.

Need Help?

Email contact@cabailife.com or call +91 9116056633. We usually respond within 24 hours.